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CWG, Infosys to deploy Finacle solution for Heritage Bank

In other to have the best of banking operations, Heritage Banking Company Limited, a commercial bank in Nigeria has asked Computer Warehouse Group deploy Finacle banking solution produced by Infosys Limited, the world leading universal banking solutions provider. Computer Warehouse Group has been the local business partner of Infosys in Africa, playing an integral role in the implementation and go-live support of Finacle solutions. Formerly Societe Generale Bank of Nigeria (SGBN), Heritage Banking Company (HBC) after regaining its operating licence from Central Bank of Nigeria understood that the era of innovation has crept into the banking landscape, where the application of technology serves as the engine room for giving good customer service experience.

With the deployment of Finacle core banking application, HBC will be able to address all the core needs of the bank in an easy to configure module because the solution is a comprehensive, integrated yet modular and agile business solution that provides all the building blocks of business functionality, it enables users to configure products and processes in order to adapt to today’s business environment.

The Chief Information Officer of HBC, Mr. Ike Williams believes that the Finacle Technology platform will drive their banking innovation as well as position them as the best in Electronic banking in the market, whilst also creating added value and banking convenience for their customers across Nigeria. “Deploying innovative solutions that make our business and operations unique, accessible, customer-friendly, reliable and secure will win the market for us.” he added.

With the deployment of the Finacle solution, Heritage Banking Company has been given the assurance of empowering their customers with relevant information at the right time through the right channel. According to the software Division Head of CWG, Mr. Femi Ibine said; “We are delighted to be a part of this success story and are strongly committed to ensuring that Heritage Bank is among the other Finacle customers in Africa, who enjoy the superb after sales support services CWG local team provides from her 24×7 Support Hub located in Lagos, Nigeria.”

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