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At the 2025 ITGOV Conference, hosted by Tranter IT in partnership with ManageEngine, Srinivasan Rajasekar—Country Manager for Nigeria and Head of West African Operations at ManageEngine—reiterated the company’s commitment to advancing IT service management and enterprise solutions across Nigeria and West Africa. ManageEngine, the IT management division of Zoho Corporation, supports over 280,000 organizations globally with a suite of tools for IT operations, cybersecurity, helpdesk management, and digital transformation. In an exclusive interview with IT Edge News.Africa’s Nana Theresa Timothy, Rajasekar shared insights into ManageEngine’s mission, expanding footprint in West Africa, and how the company is helping both public and private sector organizations enhance IT governance, compliance, and infrastructure efficiency in the digital age.
Can you briefly introduce yourself and your role at ManageEngine?
My name is Srinivasan Rajasekar. I am the Country Manager for Nigeria and also the Head of West African Operations for ManageEngine. We are a global brand and a division of Zoho Corporation, focused entirely on delivering world-class IT management solutions.
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What exactly does ManageEngine offer to organizations in this region?
We provide a comprehensive suite of over 60 enterprise IT solutions. These are designed to help organizations manage complex IT infrastructure efficiently and securely. Our core offerings include:
- Enterprise Service Management
- Unified Endpoint Management
- Network Monitoring
- IT Operations Management
- Security Information and Event Management (SIEM)
Our tools are built to serve both the public and private sectors, helping businesses and government agencies streamline their IT operations, reduce downtime, and enhance cybersecurity.
How long has ManageEngine been operating in Nigeria, and what’s your presence like in the region?
ManageEngine has had a strong presence in Nigeria for more than 20 years. Over the decades, we’ve built a solid base of clients across ministries, departments, banks, telecoms, universities, and large enterprises.
In Nigeria, we work closely with Tranter IT, our sole distributor, who has been an outstanding partner for over 15 years. Their local expertise and deep understanding of the market allow us to serve customers with tailored solutions and support. Through this partnership, we’ve expanded our reach and impact, offering world-class products with localized support and training.
Leveraging the unique solutions from ManageEngine
What makes ManageEngine solutions unique or different from others in the market?
A few key factors set us apart:
- End-to-End Coverage: Whether you’re managing endpoints, networks, or enterprise services, we provide a centralized platform for it all.
- Hybrid Deployment: We understand that not all organizations are ready for the cloud. That’s why our solutions support both on-premises and cloud models, giving clients flexibility based on their needs.
- Affordability Without Compromise: We’re committed to offering enterprise-grade solutions at a cost that is accessible, especially for emerging economies like Nigeria’s.
- Data Privacy and Compliance: With growing concerns about data sovereignty, our tools help organizations maintain regulatory compliance, audit trails, and secure data handling.
Why is Nigeria such an important market for ManageEngine?
Nigeria is the largest economy in Africa and has a fast-growing technology and startup ecosystem. Government agencies and businesses here are recognizing the power of digital infrastructure in transforming operations, boosting transparency, and improving citizen services.
Our mission aligns perfectly with this vision. We are here to support digital transformation, empower organizations with real-time visibility into their IT environment, and ensure cyber resilience in an increasingly connected world.
How does your collaboration with Tranter IT benefit Nigerian customers?
Tranter IT is not just a distributor; they are a strategic partner. They offer local support, deployment services, customer training, and first-hand consultations. This ensures that clients in Nigeria get timely, reliable, and culturally attuned service. Through them, we’ve been able to build long-term relationships with major stakeholders in government, education, banking, and energy sectors.
Powering Africa’s Digital Future
As Africa’s digital journey continues, companies like ManageEngine are positioning themselves at the forefront of IT governance and infrastructure optimization. With a two-decade presence in Nigeria and a trusted partner in Tranter IT, ManageEngine is enabling businesses and public institutions to scale operations, secure data, and embrace the future.
“Our goal is to enable IT teams to do more with less to be more agile, more secure, and more productive. Nigeria is leading that charge in West Africa, and we’re proud to be a part of that transformation,” says Rajasekar.
