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Genetec Launches AI-powered Investigation Tools in Security Center SaaS to Revolutionize Video Evidence Analysis.
Genetec Inc. a global leader in enterprise physical security software, has introduced new intelligent automation (IA)-powered tools in its Security Center SaaS platform. These advanced features are designed to help security teams locate video evidence faster, gain contextual insights, and close investigations within minutes.
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Traditionally, security investigations require hours of video review and manual data cross-referencing. Genetec’s latest innovation changes that by centralizing investigation workflows into a single, intuitive interface — allowing operators to search for people, vehicles, or objects across live and recorded video using natural language and intelligent filters.
Reimagining Video Investigation with AI-Powered Context
The new capabilities go beyond simple video search. Security Center SaaS automatically enriches search results with contextual information, revealing:
- Nearby activity before and after an incident,
- Relevant camera angles and timeframes, and
- Individuals with similar appearances based on AI-generated visual profiles.
This unified experience eliminates the need to switch between multiple tools or manually identify camera feeds — dramatically reducing investigation time and improving situational awareness for operators.
Built for Flexibility and Interoperability
Leveraging an open architecture, Security Center SaaS integrates with one of the industry’s largest ecosystems of cameras and devices, allowing organizations to remain vendor-agnostic.
By tapping into metadata from diverse camera models, the system’s advanced search engine can extract richer insights and deliver highly accurate results, empowering teams to make faster, evidence-based decisions.
“Security professionals are often under pressure to analyze large volumes of video and data,” said Jonathan Doyon, Senior Product Group Director at Genetec Inc.
“Our new intelligent search gives investigation teams a faster, more intuitive way to find relevant evidence, piece together timelines, and share results securely — all from a unified interface. This is the kind of innovation security teams have been asking for, and this is only the beginning.”
Key Features of the New Investigation Experience
- Intelligent Search – Launch AI-powered searches directly from the video player by selecting a person, vehicle, or object. The system automatically identifies the relevant workflow, eliminating manual guesswork.
- Nearby Activity – Instantly uncover movements before or after an incident, helping investigators establish context around suspicious events.
- Entry and Exit Detection – Precisely identify when a person or vehicle enters or leaves a monitored area for accurate reporting and forensic analysis.
- Similar People Detection – Use AI-driven similarity matching to locate individuals with similar appearances across multiple cameras and locations.
Availability and Impact
Starting September 29, all Security Center SaaS users will gain access to the new investigation features, enabling them to search, review, and export evidence more efficiently while ensuring traceability, data security, and privacy compliance.
With this release, Genetec continues to set the standard for intelligent, context-aware security operations, empowering organizations to respond to incidents faster, improve investigative accuracy, and enhance overall situational intelligence.
