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PalmPay Champions Inclusive Finance in Africa
PalmPay, one of Africa’s fastest-growing neobanks, has restated its commitment to building a trusted and inclusive financial ecosystem. It highlighted these as vital to deepening access to financial services across Nigeria and the wider continent.
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Speaking at GITEX Nigeria 2025 in Lagos, Palmpay emphasized that simplicity, trust, and strong local partnerships remain central to driving adoption. Bridging Africa’s financial inclusion gap, hinged on these three ingridients, PalmPay’s Vice President of Partnerships, Chibuzor Melah, said.
Local Partnerships at the Core of PalmPay’s Strategy
The PalmPay’s Vice President spoke at the technology and AI summit high-level panel discussion titled “From Idea to Infrastructure — The African Tech Executive & Founders’ Playbook.”
Melah stressed the importance of local partnerships in scaling financial services across Africa’s diverse digital markets. He highlighted ongoing barriers such as cash dependency and low financial literacy. Solving these issues requires more than just technology, he noted.
“Our greatest responsibility is to earn trust. Security and compliance must come first, because customers deserve to feel protected. But beyond that, we must make financial tools simple, accessible, and usable for every Nigerian, no matter their background,” he said.
PalmPay’s expansion strategy is anchored on three core principles:
- Build Confidence First – Launching with a core product that inspires trust before expanding into additional services.
- Forge Local Partnerships – Collaborating with trusted community stakeholders to ensure relevance and adoption.
- Stay Agile – Leveraging decentralized decision-making to adapt solutions across Africa’s diverse markets.
With over 40 million customers already on its platform, PalmPay has prioritized simplicity. It consistently designs intuitive financial tools that are easy to use, even in communities with limited digital and financial literacy.
Driving Financial Inclusion Across Africa
Melah urged African innovators to remain agile, tailor branding to local realities, and keep customer experience at the center of digital finance.
By actively engaging at GITEX Nigeria 2025, PalmPay has reinforced its role as a key player in Africa’s fintech sector, pushing for trust, innovation, and inclusion in the continent’s rapidly growing digital economy.
