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Widespread Service Disruption on X
X, formerly known as Twitter, suffered a major service disruption on Monday, leaving users in several parts of the world unable to access the platform via both mobile and desktop.
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The outage affected core features, with users reporting blank screens, timelines failing to load, missing notifications, and error messages when attempting to log in.
Users Report Problems Across Regions
According to outage-tracking website Downdetector, reports of issues began rising shortly after 1:05pm. In the United Kingdom, more than 3,000 users flagged problems soon after 1pm, while at the peak of the disruption, over 40,000 reports were recorded in the United States.
More than half of the UK complaints were linked to the mobile app, while around 20 per cent of affected users said they could not access their main feed. An additional 16 per cent reported other site-related issues.
No Official Explanation Yet
As of the time of reporting, X had not issued a public statement explaining the cause or timing of the outage. Unlike several major technology firms, the platform does not operate a dedicated public service status page and typically communicates system updates through its own network.
Downdetector data suggested that users across multiple continents were experiencing similar access issues, indicating that the disruption was global rather than region-specific.
A Pattern of Recent Outages
The incident marks the third significant outage on the platform in recent months. In January, users reported intermittent problems with timelines and profiles failing to load.
In November, a widespread outage at Cloudflare disrupted large portions of the internet, affecting X alongside services such as Canva and ChatGPT.
Previous disruptions have also been linked to infrastructure challenges involving major cloud providers, including Amazon Web Services.
Elon Musk and Platform Reliability Concerns
Elon Musk, who acquired the platform in 2022 and rebranded it from Twitter to X, has previously acknowledged the need for “major operational improvements” following earlier service failures.
A large-scale outage in March 2025 triggered more than 1.6 million reports worldwide, while Musk attributed a separate incident to what he described as a “major cyberattack.”
Uncertainty Over Cause and Recovery
At press time, the root cause of the latest outage remained unclear, and the company had yet to provide guidance on restoration timelines. Users, meanwhile, continued to rely on third-party monitoring platforms to track the status of the disruption.
