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Partnership to drive next-gen generative voice AI for global enterprises.

Deepgram, the leading enterprise voice AI platform, has announced a strategic collaboration agreement (SCA) with Amazon Web Services (AWS). This multi-year partnership strengthens Deepgram’s integration with AWS as Generative AI Competency Partner. It also underscores a joint commitment to scaling generative voice AI across industries.

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The collaboration will focus on co-selling, go-to-market expansion, and deeper technical integration with AWS services, enabling enterprises to deploy scalable, secure, and high-accuracy voice AI solutions for diverse use cases.

Transforming Enterprise Voice Experiences

Enterprises across healthcare, financial services, customer support, and media are already leveraging Deepgram on AWS. For example, a Fortune 20 healthcare company uses Deepgram’s AI speech models on AWS’s scalable infrastructure to modernize contact centers, improve efficiency, and deliver personalized customer experiences.

Deepgram’s voice AI platform includes:

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With dedicated deployments and EU endpoints running fully on AWS, enterprises benefit from compliance, data residency, and security assurance while meeting global regulatory requirements.

Deep Integration with AWS Services

The partnership enables customers to deploy Deepgram’s infrastructure on:

  1. Amazon EKS  for container orchestration
  2. Amazon S3  for secure data storage
  3.  Amazon ECR for container management
  4. Amazon API Gateway & AWS Lambda for API orchestration
  5. Amazon Bedrock & Amazon SageMaker for advanced GenAI model deployment

Deepgram is also available on AWS Marketplace, simplifying procurement with usage-based pricing, unified billing, and rapid deployment into existing AWS environments.

Enabling Smarter Contact Centers with Amazon Connect

Deepgram’s STT API integrates seamlessly with Amazon Connect, delivering unmatched transcription speed and accuracy. This allows enterprises to:

  • Automate call summaries
  • Improve agent productivity
  • Enhance customer support experiences

Partnership enables enterprises to innovate with confidence

“By deepening our collaboration with AWS, we’re empowering enterprises to move faster and build accurate, scalable voice AI applications,” said Scott Stephenson, CEO and co-founder of Deepgram.

“From real-time transcription in finance to AI-powered voice agents in customer service, this partnership enables enterprises to innovate with confidence.”

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Major step in advancing voice AI adoption for enterprises

“Enterprise customers want voice AI solutions that work seamlessly with their existing AWS environments. Our collaboration with Deepgram simplifies deployment and scaling, allowing enterprises to focus on customer innovation rather than infrastructure complexity,” added Jon Jones, VP of AWS Startups and Venture Capital.

As part of the SCA, Deepgram will:

  • Invest in GenAI-enabled capabilities on AWS
  • Deliver enterprise case studies and proof-of-concepts
  • Optimize AI models for AWS-native deployment

This partnership represents a major step in advancing voice AI adoption for enterprises, powering more natural, efficient, and scalable human-computer interactions.

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