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Tag: customer service

Business

GITEX Global: Sabio Group & Avaya helps Transcom eliminate language barriers in customer service

Transcom, a leading global customer service provider, has partnered with Avaya, a global leader in enterprise CX, and Sabio Group to create an ...
By ITEdgeNewsOctober 17, 20240
Features

Unleashing efficiency: The impact of AI-powered customer service solutions

By Merilee Kern, MBA “The evolution of customer service has transitioned from traditional call centers to digital platforms,” notes Angel Vossough, Co-Founder and CEO ...
By ITEdgeNewsMay 7, 20240
News

CleverTap bags ten prestigious awards at the 2024 Stevie Awards

The company bagged 4 awards with customers, 3 for customer service, and 3 for product innovation  CleverTap, the all-in-one engagement platform, bags ten ...
By ITEdgeNewsApril 17, 20240

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AI Expo Africa

FIN-Web Conference and AI Expo 2025(October 1st-3rd, 2025)

GISEC GLOBAL _5Th–7Th May 2026

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    March 4, 2024
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  • ATCON warns of imminent telecom blackout in Lagos and Ogun amid severe diesel crisis

    February 23, 2025
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    Unlocking Nigeria’s Digital DNA: The $18B potential for innovation and growth

    October 6, 2024

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